{"id":881,"date":"2025-06-05T14:47:27","date_gmt":"2025-06-05T17:47:27","guid":{"rendered":"https:\/\/pdbit.com.br\/?page_id=881"},"modified":"2025-07-30T16:09:48","modified_gmt":"2025-07-30T19:09:48","slug":"ti-gestao-e-suporte-tecnico-de-ti","status":"publish","type":"page","link":"https:\/\/pdbit.com.br\/?page_id=881","title":{"rendered":"TI-Gest\u00e3o e Suporte T\u00e9cnico de TI"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"881\" class=\"elementor elementor-881\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-201a4f82 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"201a4f82\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49484ab2\" data-id=\"49484ab2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64e9fee9 elementor-widget elementor-widget-heading\" data-id=\"64e9fee9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">gEST\u00c3O  EM TI<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e64a829 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6e64a829\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gest\u00e3o em TI<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f0a8909 elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"5f0a8909\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"39\" height=\"39\" src=\"https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/01\/54f4de58-object-22-a.png\" class=\"attachment-full size-full wp-image-129\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7aaad026 elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"7aaad026\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"31\" height=\"31\" src=\"https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/01\/49220ab9-object-21-a.png\" class=\"attachment-full size-full wp-image-225\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-300c0bc9 elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image\" data-id=\"300c0bc9\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"39\" height=\"39\" src=\"https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/01\/4fd38dc7-object-20-a.png\" class=\"attachment-full size-full wp-image-131\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-671dac47 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"671dac47\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-51b2c0c1\" data-id=\"51b2c0c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7976cd45 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7976cd45\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/RMM_11.jpg\" class=\"attachment-full size-full wp-image-889\" alt=\"\" srcset=\"https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/RMM_11.jpg 1920w, https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/RMM_11-300x169.jpg 300w, https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/RMM_11-1024x576.jpg 1024w, https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/RMM_11-768x432.jpg 768w, https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/RMM_11-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4e2b1d96\" data-id=\"4e2b1d96\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10aebc00 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"10aebc00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Preven\u00e7\u00e3o<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-274e7bc2 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"274e7bc2\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Monitoramos os equipamentos contratados atrav\u00e9s de uma plataforma de monitoramento (RMM), buscando identificar preventivamente ind\u00edcios de problemas. O objetivo \u00e9 diminuir o risco de paradas inesperadas e planejar a\u00e7\u00f5es que melhorem a estabilidade do ambiente &#8211; Modelo de Prestador de Servi\u00e7os Gerenciados (MSP)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c89f186 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c89f186\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-116009d\" data-id=\"116009d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fed196 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6fed196\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Atendimento<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0460cef elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0460cef\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nosso suporte t\u00e9cnico de TI \u00e9 organizado por n\u00edveis de atendimento (N1, N2 e N3), utilizando ferramentas avan\u00e7adas de suporte remoto para auxiliar em demandas e problemas do dia a dia. Trabalhamos com v\u00e1rios canais de atendimento: Telefone, email, whatsapp ou plataforma para agendamento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f244a93\" data-id=\"f244a93\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3503998 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"3503998\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"337\" src=\"https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/help_dek.webp\" class=\"attachment-full size-full wp-image-890\" alt=\"\" srcset=\"https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/help_dek.webp 600w, https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/help_dek-300x169.webp 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97b70e0 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"97b70e0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-85c97db\" data-id=\"85c97db\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64797ae elementor-invisible elementor-widget elementor-widget-image\" data-id=\"64797ae\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"441\" src=\"https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/oportunidades-de-negocios-.jpg\" class=\"attachment-full size-full wp-image-891\" alt=\"\" srcset=\"https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/oportunidades-de-negocios-.jpg 850w, https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/oportunidades-de-negocios--300x156.jpg 300w, https:\/\/pdbit.com.br\/wp-content\/uploads\/2025\/07\/oportunidades-de-negocios--768x398.jpg 768w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5c0fcf7\" data-id=\"5c0fcf7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2058863 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2058863\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Evolu\u00e7\u00e3o<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ebc2ae elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0ebc2ae\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Periodicamente, apresentamos a situa\u00e7\u00e3o atual da estrutura de TI de nossos clientes e poss\u00edveis melhorias a serem aplicadas. O objetivo \u00e9 entender o neg\u00f3cio do cliente, expectativa e realidade para apresentar novos recursos, tecnologias e implementa\u00e7\u00f5es que gerem mais impacto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>gEST\u00c3O EM TI Home Gest\u00e3o em TI Preven\u00e7\u00e3o Monitoramos os equipamentos contratados atrav\u00e9s de uma plataforma de monitoramento (RMM), buscando identificar preventivamente ind\u00edcios de problemas. O objetivo \u00e9 diminuir o risco de paradas inesperadas e planejar a\u00e7\u00f5es que melhorem a estabilidade do ambiente &#8211; Modelo de Prestador de Servi\u00e7os Gerenciados (MSP) Atendimento Nosso suporte t\u00e9cnico [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-881","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pdbit.com.br\/index.php?rest_route=\/wp\/v2\/pages\/881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdbit.com.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pdbit.com.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pdbit.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pdbit.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=881"}],"version-history":[{"count":10,"href":"https:\/\/pdbit.com.br\/index.php?rest_route=\/wp\/v2\/pages\/881\/revisions"}],"predecessor-version":[{"id":963,"href":"https:\/\/pdbit.com.br\/index.php?rest_route=\/wp\/v2\/pages\/881\/revisions\/963"}],"wp:attachment":[{"href":"https:\/\/pdbit.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}